> ## Documentation Index
> Fetch the complete documentation index at: https://docs.leapchange.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Adding communication activities

> Schedule individual communication touchpoints

Communication activities are the specific touchpoints within your communication plan—each email, meeting, or training session.

## Adding an activity

1. Open a communication plan
2. Click **Add Activity**
3. Complete the activity form:

### Basic information

* **Title** - Clear description (e.g., "Week 1 Launch Announcement")
* **Type** - Select from email, meeting, workshop, etc.
* **Description** - Details about the communication

### Scheduling

* **Date** - When the activity occurs
* **Time** - Specific time (optional)
* **Duration** - How long it lasts (for meetings/workshops)

### Audience

* **Target stakeholders** - Specific individuals
* **Target groups** - Stakeholder groups
* **All project stakeholders** - Everyone in the project

### Assignment

* **Owner** - Person responsible for execution
* **Contributors** - Others involved in preparation

## Activity types

Choose the right type for your communication:

| Type             | Best for                                    |
| ---------------- | ------------------------------------------- |
| **Email**        | Direct, targeted messages                   |
| **Newsletter**   | Broad updates to many stakeholders          |
| **Presentation** | Formal announcements, Q\&A sessions         |
| **Workshop**     | Interactive learning, hands-on training     |
| **Video**        | Recorded content for async viewing          |
| **One-on-one**   | Sensitive discussions, personalized support |
| **Team meeting** | Department or group discussions             |
| **Webinar**      | Large-scale remote presentations            |

## Recurring activities

For repeated communications (e.g., weekly updates):

1. Create the first activity
2. Set recurrence pattern:
   * Daily, weekly, monthly
   * End date or number of occurrences
3. Each instance is created as a separate activity

## Managing activities

### Status updates

Mark activities as:

* **Pending** - Not yet completed
* **Completed** - Successfully executed

### Rescheduling

From the Gantt view:

1. Click and drag the activity
2. Drop on the new date
3. Confirm the change

### Linking to impacts

Connect activities to change impacts:

1. Open the activity
2. Click **Link to Impact**
3. Select relevant change impacts

This tracks which communications address which impacts.

## Best practices

<AccordionGroup>
  <Accordion title="Space out communications">
    Avoid overwhelming stakeholders with too many messages in a short period.
  </Accordion>

  <Accordion title="Vary communication types">
    Mix formats—some stakeholders prefer email, others learn better in workshops.
  </Accordion>

  <Accordion title="Include two-way communication">
    Schedule Q\&A sessions or feedback opportunities, not just one-way announcements.
  </Accordion>

  <Accordion title="Assign clear ownership">
    Every activity should have one owner responsible for execution.
  </Accordion>
</AccordionGroup>