> ## Documentation Index
> Fetch the complete documentation index at: https://docs.leapchange.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Tracking communications

> Monitor communication plan progress and completion

Track your communication plan execution to ensure stakeholders receive timely, complete information about your changes.

## Plan dashboard

Each communication plan has a dashboard showing:

* **Completion rate** - Percentage of activities completed
* **Upcoming activities** - What's scheduled next
* **Overdue activities** - Missed deadlines needing attention
* **Timeline progress** - Visual representation of plan progress

## Activity tracking

### Status management

Update activity status as you execute:

1. Open the activity
2. Click **Mark Complete**
3. Optionally add completion notes

Bulk updates:

1. Select multiple activities
2. Click **Mark Selected Complete**

### Overdue handling

When an activity passes its scheduled date without completion:

* Marked as **Overdue** in red
* Appears in the plan dashboard
* Notifications sent to owner (if enabled)

For overdue items:

* **Complete** - Mark done with the actual completion date
* **Reschedule** - Move to a new date
* **Cancel** - Remove from plan if no longer needed

## Coverage tracking

### Stakeholder coverage

See which stakeholders have been reached:

* **Reached** - Included in at least one completed activity
* **Pending** - Included in upcoming activities
* **Not covered** - Not in any planned activities

Access this in **Plan** → **Coverage** tab.

### Impact coverage

Track communications per change impact:

* Which impacts have associated communications
* Gaps where impacts need communication activities
* Links from impacts to completed activities

## Reports and exports

### Export plan

Download your communication plan:

* **PDF** - Formatted timeline and activity list
* **CSV** - Raw data for external analysis
* **Calendar** - ICS file for calendar apps

### Activity log

View history of all plan changes:

* Activities added, modified, deleted
* Status changes
* Who made changes and when

## Notifications

Configure notifications in plan settings:

| Event                    | Notification                    |
| ------------------------ | ------------------------------- |
| Activity due tomorrow    | Reminder to owner               |
| Activity overdue         | Alert to owner and plan manager |
| Plan milestone reached   | Update to stakeholders          |
| All activities completed | Completion notification         |