> ## Documentation Index
> Fetch the complete documentation index at: https://docs.leapchange.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Communication preferences

> Understand how stakeholders prefer to receive information

The Communication Preferences report helps you tailor your communication strategy based on stakeholder preferences.

## Report sections

### Preference distribution

Pie chart showing stakeholders by preferred communication method:

* Email
* In-person meetings
* Video calls
* Phone calls
* Instant messaging
* Group presentations

Use this to prioritize communication channels.

### Department breakdown

Compare preferences across departments:

* Identify departmental trends
* Plan targeted communications
* Allocate resources appropriately

### Engagement by channel

Analyze which channels drive engagement:

* Response rates by channel
* Survey completion by invitation method
* Activity participation rates

## Using the report

### Planning communications

Based on preferences:

1. Choose primary channels for each stakeholder segment
2. Plan backup channels for important messages
3. Avoid over-relying on unpopular channels

### Optimizing outreach

| Finding                | Action                         |
| ---------------------- | ------------------------------ |
| High email preference  | Prioritize email campaigns     |
| Low meeting attendance | Shift to async communications  |
| Mixed preferences      | Offer multiple channel options |

## Data requirements

Communication preferences are captured:

* During stakeholder creation
* Via survey questions
* Through engagement tracking

Encourage stakeholders to set their preferences for better data.

## Export

* **Summary PDF** - Preference overview
* **Detailed CSV** - Per-stakeholder preferences
* **Charts** - Individual visualizations