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You can create change impacts manually or let AI extract them from meeting transcripts.

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Manual creation

  1. Navigate to Change Impacts in the sidebar
  2. Click Add Impact
  3. Complete the impact form:

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Basic information

FieldDescription
TitleClear, concise description (e.g., “New expense approval workflow”)
DescriptionDetailed explanation of the impact
ProjectAssociated change initiative

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State change

Document what’s changing:
  • Current state - How things work today
  • Future state - How things will work after the change
Be specific about the differences. Instead of “new process,” describe what changes: “Expenses over $500 now require manager approval within 48 hours.”

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Classification

  • Category - Select one or more impact types:
    • Process
    • Technology
    • Skills/Knowledge
    • Organizational Structure
    • Policy/Compliance
    • Culture
  • Severity - High, Medium, or Low based on effort and disruption

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Affected stakeholders

Link stakeholders or groups who will be impacted:
  1. Click Add Affected Stakeholders
  2. Search and select stakeholders
  3. Optionally select entire groups
  4. Click Save to create the impact

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Duplicate detection

When creating an impact, Leap Change checks for similar existing impacts. If a potential duplicate is found, you can:
  • View the existing impact to confirm it’s the same
  • Mark as duplicate to link them
  • Continue creating if it’s a distinct impact

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Impact numbering

Each impact receives a unique identifier automatically:
  • Format: CHG-YYYY-NNNNN
  • Example: CHG-2026-00042
This ID is tenant-specific and sequential within each year.

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Best practices

Use action-oriented titles that describe the change: “Finance team adopts new expense system” rather than “Expense system.”
Always fill in both current and future state to clarify what’s actually changing.
Reserve “High” for impacts requiring significant behavior change or affecting critical processes.