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The Communication Preferences report helps you tailor your communication strategy based on stakeholder preferences.

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Report sections

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Preference distribution

Pie chart showing stakeholders by preferred communication method:
  • Email
  • In-person meetings
  • Video calls
  • Phone calls
  • Instant messaging
  • Group presentations
Use this to prioritize communication channels.

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Department breakdown

Compare preferences across departments:
  • Identify departmental trends
  • Plan targeted communications
  • Allocate resources appropriately

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Engagement by channel

Analyze which channels drive engagement:
  • Response rates by channel
  • Survey completion by invitation method
  • Activity participation rates

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Using the report

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Planning communications

Based on preferences:
  1. Choose primary channels for each stakeholder segment
  2. Plan backup channels for important messages
  3. Avoid over-relying on unpopular channels

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Optimizing outreach

FindingAction
High email preferencePrioritize email campaigns
Low meeting attendanceShift to async communications
Mixed preferencesOffer multiple channel options

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Data requirements

Communication preferences are captured:
  • During stakeholder creation
  • Via survey questions
  • Through engagement tracking
Encourage stakeholders to set their preferences for better data.

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Export

  • Summary PDF - Preference overview
  • Detailed CSV - Per-stakeholder preferences
  • Charts - Individual visualizations