Mitigation planning

Each change impact can have a mitigation plan with specific action items to help stakeholders prepare for and adopt the change.

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Creating a mitigation plan

1. Open a change impact
2. Scroll to the Mitigation section
3. Add plan details:
   • Mitigation plan - Overall approach description
   • Start date - When mitigation activities begin
   • Expected completion - Target date for completion

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Mitigation items

Break down your plan into specific action items:

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Adding items

1. In the Mitigation section, click Add Item
2. Enter the action description
3. Set status: Todo, In Progress, or Done
4. Assign an owner (optional)
5. Set a due date (optional)

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Managing items

• Check off completed items to update status
• Reorder items by dragging
• Delete items no longer needed
• Track progress via the completion percentage

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Common mitigation activities

Consider these categories when planning:

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Tracking completion

The impact detail page shows:

• Completion percentage - Based on completed items
• Timeline - Visual representation of start to completion
• Activity log - History of changes to the mitigation plan

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Linking to tasks

For complex mitigation activities, you can create formal tasks:

1. From a mitigation item, click Create Task
2. The task is created in the Kanban board
3. Task completion updates the mitigation item status

This integrates your mitigation planning with your overall work management.